Privacy Policy

Last Updated: 19th May 2024

1. Introduction

Welcome to www.digitalskills.pk (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our advertisements. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Mobile number
  • IP address
 

We also collect data automatically through your use of our website, including:

  • IP address
  • Browser type
  • Operating system
  • Browsing behavior through cookies and similar technologies
 

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Communicate with you, including for customer service, updates, and marketing
  • Process transactions and verify payments
  • Create and manage user accounts for accessing courses
  • Send you promotional materials and other communications related to our services
  • Analyze how our website and services are used, diagnose technical problems, and enhance user experience
  • Serve targeted advertisements and measure their effectiveness through remarketing
 

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Remember your preferences and settings
  • Understand and analyze how you use our website and services
  • Serve targeted advertisements and measure their effectiveness
  • Conduct analytics and research to improve our website and services
 

Types of cookies used include:

  • Session cookies
  • Persistent cookies
  • Third-party cookies

We use third-party services such as Google Analytics and Facebook Pixel to help us understand website traffic and usage.

5. Sharing Your Information

We may share your information with third parties, including:

  • Advertising partners like Google, Facebook, and TikTok for marketing and remarketing purposes
  • Service providers who perform services on our behalf, such as data analysis
  • Compliance with legal obligations and protection of our rights
 

6. Payment Information

Payments for courses are made through direct bank transfers. We do not collect or store your credit card details. Users upload payment receipts to verify transactions. Upon verification, we provide access credentials to the user.

7. User Accounts

User accounts and passwords are created and managed by us. After verifying the payment, we send the user ID and password to your provided email address, enabling you to access the courses.

8. Course Interaction Data

We collect information about your progress and performance in our courses, such as quiz results, course completion status, and interaction with course materials. This data helps us to enhance your learning experience and provide personalized support.

9. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@digitalskills.pk.

10. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • SSL encryption
  • Regular security audits
  • Secure servers
 

However, no method of transmission over the Internet or electronic storage is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

14. International Data Transfers

If you are accessing our website from outside Pakistan, your information may be transferred to, stored, and processed in a country other than your own. We take appropriate safeguards to ensure that your data is protected according to this Privacy Policy, such as implementing Standard Contractual Clauses.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Digital Skills
Phone: 0322449899
Email: info@digitalskills.pk